Welcome to the USHATÁVA brand assortment team. In this section, we'll get into details on what a waiting list is and how it works for you.
How it works:
1. We put you on the waiting list for the model you wish.
The priority rule is very important for us, therefore we always fix the date of the record.
2. We make a list of people interested in a specific model.
3. We check the availability of fabric, transfer the order to manufacture.
4. The sewing time is usually more or less then one month.
But the waiting period varies, depending on the complexity of the model and on your turn in the waiting list.
It is important to understand that we put everyone on the waiting list. But USHATÁVA stands for exclusivity and limitedness, so one model can't be widely replicated.
Therefore, don't be upset if you didn't get it. We are always happy to come up with new masterpieces, which will later become an ideal alternative.
WAITING LIST RULES:
1. We form a waiting list for a model, capsule, drop or collection.
We suggest that you think about the whole completeness of looks and sign up for all the necessary positions you wish for.
It will be especially convenient if you already know the required size and color.
2. When we receive finished goods from manufacture, first of all, we start processing the waiting list.
Our managers will send you an exclusive payment link, which is valid for one day.
3. We are ready to wait for your answer, call you again or write in any messengers,
but the period of relevance of the dialogue on the proposed position from the waiting list is no more than a day from the moment the link was sent.
Next, we move on to the next lucky one in turn. Try to leave a convenient messenger you like to use when signing up for the waiting list.
4. It is important to understand that sometimes there may be many more applicants than the available fabrics. Don't be upset, we have a lot of interesting things ahead.
5. The positions remaining after processing the waiting list can be purchased later on the website or in our stores.
We will improve and take care of you as much as possible.
your USHATÁVA team